Last updated: 23 July 2026
A plain-language summary of the data ZipTo collects — in line with Google Play's Data Safety requirements and Apple's App Privacy disclosures.
Data Collected
| Category | What | Why | Shared with |
|---|---|---|---|
| Contact info | Email address, name (optional) | Account creation, login, support | Brevo (email delivery) |
| Financial | Payment card, billing address, transaction history | Processing purchases | Stripe only. ZipTo never stores card numbers. |
| eSIM data | ICCID, data usage, plan history, destination countries | Provisioning and managing your eSIM | eSIMgo (network partner) |
| Device & app usage | Device type, OS version, app interactions, crash reports | Compatibility, bug fixes, improvement | AWS (anonymised only) |
| Approximate location | Country-level, derived from IP address | Showing relevant plans and pricing | Not shared |
Data Not Collected
- Precise GPS location
- Contacts or call logs
- Photos, camera, or microphone
- Browsing history outside ZipTo
Data Security
- All data stored on AWS Frankfurt (EU/UK jurisdiction)
- Encrypted in transit (TLS 1.2+) and at rest
- Passwords hashed with bcrypt
- Payments handled exclusively by Stripe (PCI-DSS compliant)
Your Controls
- Delete your account anytime — see Delete My Account
- Unsubscribe from marketing in any ZipTo email
- Request a data copy or deletion: mydata@ziptomobile.com
Full details in our Privacy Policy. Questions? mydata@ziptomobile.com